Course catalogue

This course explores the complex, long‑standing barriers to achieving health equity and emphasizes why addressing these disparities is both a moral imperative and essential to improving population health. Based on insights from HFMA’s 2022 Thought Leadership Retreat, it outlines ten actionable steps organizations can take—from cultural transformation to community partnership and innovative payment models—to drive meaningful, sustainable progress toward health equity.

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This course explores ten essential leadership traits inspired by the principles and coaching approach of Jill Geisler. Participants will examine how effective leaders communicate with clarity, build trust through accountability and empathy, inspire collaboration, navigate change, and create healthy workplace cultures. Through practical strategies, real-world examples, reflection activities, and actionable tools, learners will strengthen their ability to lead with confidence, emotional intelligence, and integrity. The course emphasizes people-centered leadership practices that foster engagement, resilience, productivity, and long-term team success in today’s evolving workplace.

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Follow a patient from admission to discharge, stopping along the way to see how everyone in a hospital, including the patient, is affected by HIPAA. Estimated course completion time: 30 minutes

After this program, you'll be able to:

• Identify the purpose of the Notice of Privacy Practices and authorization forms.
• Identify a situation where the minimum necessary rule would be applied.
• Recognize why a patient would invoke the right to request a confidential communication.
• Identify one circumstance under which a hospital may share a patient's medical record without the patient's authorization.
• Recognize what is meant in the context of HIPAA by incidental disclosures.
• Recognize the obligations of a hospital business associate organization with regard to patient protected health information.

This course explores how improving alignment among payers, providers, clinicians, and other stakeholders is essential to creating a more affordable, equitable, and sustainable healthcare system amid rising costs, policy pressures, and accelerating innovation. Drawing on insights from HFMA’s 2025 Thought Leadership Retreat, it highlights opportunities for collaboration across sectors — from reimbursement reform and strengthened payer‑provider relationships to physician leadership, nursing‑finance alignment, AI‑driven transformation, and reimagined care delivery models.

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Learn the basics of managed care contracting, including criteria-based contracting and how to monitor contract compliance

Learning Objectives

• Identify the purpose of a contract.
• Identify key components and common terms of a contract.
• Identify key components and common terms of a health plan/payer contract.
• Define criteria-based contracting and recognize an evaluation model.
• Identify elements to monitor for contract compliance during the contract term, at renewal, or when problems arise with the current contractor.

Date: August 6, 2026, 2:00 - 3:00 PM CT

Healthcare organizations have invested heavily in workforce strategy — new staffing models, new tools, and increased focus on retention and flexibility.

And yet — labor costs remain high, margins remain under pressure, and the financial impact of these efforts is often unclear.

The issue isn’t a lack of strategy. It’s a lack of visibility, measurement, and financial alignment.

In many organizations, workforce activity operates outside the financial lens. Staffing decisions are made without real-time financial insight. Costs are only understood after the fact. And the connection between workforce decisions and financial outcomes remains indirect.

This session provides a finance-focused perspective on why workforce strategy isn’t translating into financial results — and what healthcare finance leaders can do to close the gap.

Drawing on industry research and real-world data, including findings from the State of Healthcare Digital Transformation report and a Total Economic Impact™ study, we will explore how improving workforce visibility and alignment can drive measurable financial outcomes.

Speakers

Dr. Patrick Hunt
Chief Medical Officer
Prisma Health

David Metzner
SVP, Sales
QGenda

Learning Objectives

• Identify why workforce investments are not translating into measurable financial outcomes
• Recognize where visibility breaks down between workforce activity and financial performance
• Understand the key workforce drivers behind persistent labor costs and margin pressure
• Evaluate how effectively workforce strategy is reflected in financial planning and reporting
• Apply practical steps to better align workforce decisions with financial outcomes

CPE Information

• CPE Award Amount: 1.0 (60-minute segment)
• Program Level: Basic
• Program Prerequisite: None
• Advanced Preparation: None
• Delivery Method: Group Internet Based
• Topic: Finance and Business Strategy
• Field of Study: Finance

CPE Sponsor- Healthcare Financial Management Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.

In order to receive CPE credit for this session, you must participate in 50 minutes of the presentation for this one hour program. You must also respond to the 4 polling questions that will appear during the session and complete the online evaluation within 2 business days after the webinar.

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For more information regarding refund policies, as well as any program concerns, please contact our offices at 800.252.4362 or, inquiry@hfma.org.

Sponsored by:

This course will provide you with an overview of the consumer-centric revenue cycle model. The Revenue Cycle includes all of the major steps required to process a patient account from the request for service through closing the account with a zero balance and purging it from the system. Traditionally, the Revenue Cycle has included three segments: Pre-Service, Time-of-Service and Post-Service. 

Learning Objective

After completing this course, you will be able to explain the sequence and content of the activities that occur in each critical segment of the revenue cycle.

Original Live Webinar Date: Thursday, May 7, 2026, 2:00–3:00 PM CST

Healthcare leaders have moved beyond the hype of AI, no longer asking if AI works but instead how it can help their organizations leap forward. This session focuses on sound applications of applying intelligent technology to health system operations, digging into often overlooked areas that move beyond simple efficiency to drive transformational returns. Learn about how to guide your organization’s investment decisions and demonstrate tangible value of a truly intelligent enterprise from two experienced healthcare executives.

If you're interested in purchasing the CHFP Package, please click here.

The CHFP credential is earned upon successful completion of two modules, both included in your HFMA all-access membership subscription.

Package Enrollment Required:
Enroll in the CHFP package to gain access to both required modules. This package includes the HFMA Business of Health Care® and Operational Excellence modules and is available exclusively to HFMA members. 

CHFP Program Structure:
Participants complete the modules in the following order:

• HFMA Business of Health Care®
  This online program provides a comprehensive overview of healthcare finance, including risk mitigation, evolving payment models, healthcare accounting and cost analysis, strategic finance, and financial resource management. Participants must complete the course and pass the end-of-course assessment before progressing.
• Operational Excellence Assessment
  This module focuses on applying business acumen in healthcare through exercises and case-based scenarios. Prerequisites for Operational Excellence:
  Completion of the HFMA Business of Health Care® module and an active HFMA membership (student, business partner, or professional) are required.

If you are not currently a member but are interested in the HFMA Business of Health Care® program individually, it is also available for purchase separately here: HFMA Business of Health Care®

CHFP Program Access

HFMA Members with Professional, Business Partner, Student, Faculty, or Enterprise memberships are eligible to enroll in this program through their membership subscription.

Non‑members are not eligible for this program. If you are interested in pursuing this certification, you can learn more about HFMA and membership options here.