Course name | Date
Cost Analysis & Management

This course explains how cost accounting helps organizations accurately predict the cost of providing services. It presents an overview of activity-based costing and describes how to develop and analyze cost information by product line. In addition, the course describes methods and benefits of developing a standard costing system, as well as variable and fixed costs and presents four types of cost behaviors. The course also includes the basic concepts of price variance, volume variance and efficiency variance. Estimated course completion time: 45 minutes Learning Objectives After completing this course, you will be able to: Define the term contribution margin. Define the term break-even point. Define the term overhead. Identify the purpose of activity-based costing. Identify the three main types of standards costs. Recognize the four types of individual cost behaviors. Identify the three principal types of expense variance.

Learning Objectives

After completing this course, you will be able to:

  • Define the term contribution margin.
  • Define the term break-even point.
  • Define the term overhead.
  • Identify the purpose of activity-based costing.
  • Identify the three main types of standards costs.
  • Recognize the four types of individual cost behaviors.
  • Identify the three principal types of expense variance.
Content Type: Course
Topic: Accounting and Financial Reporting
Delivery Method: Self-Study
Cost Effectiveness of Health: An Introduction

This course will provide an overview of Cost Effectiveness of Health (CEoH) - the intersection of lower costs and better outcomes. By learning the impacts of CEoH you will understand how it can improve health not only for individuals but also for populations, while reducing unnecessary healthcare spending and directing health-related spending most effectively.

Learning Objectives

After completing this course, you will be able to:

  • Identify some of the linkages between SDoH and chronic conditions.
  • Recognize what Cost Effectiveness of Health (CEoH) is and what it isn’t.
  • Articulate the challenges to achieving Cost Effectiveness of Health (CEoH).

Course Outline

  • Health: The big picture
  • Examples of linkage between SDoH and chronic conditions
  • Chronic conditions as a key driver of healthcare spending
  • Health equity
  • Addressing SDoH
  • What is cost effectiveness of health?
  • Benefits of CEoH
  • Where is CEoH relevant?
  • Challenges of achieving CEoH

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Content Type: Course
Topic: Accounting and Financial Reporting
Delivery Method: Self-Study
Essentials of Medicare and Medicaid Managed Care

This course provides a brief history and overview of Medicare and Medicaid. It describes government organizations that regulate and administer this program. This course also discusses Medicare reimbursement. In addition, it highlights recent changes in the law affecting Medicare managed care contracting. This course also identifies the rights and responsibilities of Medicare enrollees. It also provides an overview of the Medicare Part D pharmacy benefit and points out some successes and failures of Medicaid managed care.

Learning Objectives

After completing this course, you will be able to:

  • Provide an overview of Medicare and its history
  • Recognize how the Centers for Medicare and Medicaid Services (CMS), the Federal Trade Commission (FTC), the Internal Revenue Service (IRS), the Office of the Inspector General (OIG), the Department of Justice (DOJ), the Securities and Exchange Commission (SEC), and the U.S. Public Health Service administer and regulate Medicare
  • Define the Inpatient Prospective Payment System
  • Recognize the Outpatient Medicare Prospective Payment System
  • Recognize how Medicare provides payment to physicians
  • Recognize relevant legislative changes affecting Medicare managed care
  • Recognize demonstration projects
  • Recognize examples of these projects
  • Identify key elements of ABNs
  • Identify the rights and responsibilities of Medicare enrollees
  • Recognize the features of Medicare Part D
  • Identify how healthcare providers are paid under Medicaid
  • Recognize successes and failures of Medicaid managed care

Content Type: Course
Topic: Management Strategies
Delivery Method: Self-Study
Finding the Future of Value

This course examines the underlying drivers of healthcare costs—such as chronic conditions, behavioral health, social determinants of health, and end‑of‑life care—and how they shape the future of value‑based care. Drawing from insights shared at HFMA’s 11th Annual Thought Leadership Retreat, it highlights innovative strategies for addressing consumer demands, improving care coordination, and ensuring measurable, sustainable improvements.

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Content Type: Bite-Size Learning
Topic: Technology
Delivery Method: Self-Study
Program Level: Basic
Five Key Steps for Leadership Presentation Design

Strong leadership is built on effective communication, and impactful presentations are an essential tool for influencing, informing, and inspiring others. Inspired by the clear, audience-focused communication principles championed by Jill Geisler, this course provides a practical framework for creating presentations that connect with audiences and support confident leadership. Participants will learn how to analyze audience needs, organize ideas with clarity, use compelling and concise language, and tailor presentations for a variety of professional settings. The course also explores the strategic use of visual aids, storytelling techniques, and the widely recognized 10-20-30 Rule to improve engagement and effectiveness. Through practical examples and actionable strategies, learners will build the confidence and communication skills needed to deliver presentations that leave a lasting impression and strengthen leadership presence.

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Content Type: Bite-Size Learning
Topic: Leadership
Delivery Method: Self-Study
Program Level: Basic
Four Tactics to Successfully Lead Remote and Hybrid Employees

Managing employees who work in different locations or from home has become a key leadership skill. While many of the same leadership skills apply to leading on-site staff, implementing them in remote management requires adjustment and fine-tuning. This course will help you understand the challenges and best practices associated with leading remote teams. By the end of this course, you will have practical strategies to build trust, deliver effective feedback, foster engagement, and recognize the contributions of remote employees, leading to more cohesive and successful remote and hybrid teams.

Learning Objectives

  • Recognize common obstacles faced when leading remote employees.
  • Identify strategies for establishing trust with remote employees.
  • Develop skills for delivering feedback effectively in a remote setting.
  • Explore strategies for maximizing engagement and participation in virtual employee meetings.
  • Develop techniques for recognizing and rewarding remote employees' contributions.

CPE Information

CPE Award Amount: 1.0
Program Level: Basic
Program Prerequisite: None
Recommended Experience: Mid-level managers, directors or other individuals who have leadership responsibility within healthcare delivery
Advanced Preparation: None
Instructional Method: QAS Self-Study
Delivery Method: QAS Self-Study
Field of Study and Topic in hours: Specialized Knowledge - 1.0

CPE Sponsor: Healthcare Financial Management Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.

For more information regarding refund policies, as well as any program concerns, please contact our offices at 800.252.4362 or, inquiry@hfma.org.

Content Type: Course
Topic: Leadership
Delivery Method: QAS Self Study
Program Level: Basic
CPE Hours: 1.00
Specialized Knowledge: 1.00
Fundamentals of Insurance Verification

This course highlights the various types of health insurance that your patients may present at registration. We’ll review the fundamentals of Medicare, Medicaid, and third-party liability plans along with the differences in commercial and managed care plans. You’ll learn how verifying a patient’s insurance eligibility and benefits affect the coordination of benefits process, which determines the primary payer and secondary payer on a claim.

Learning Objectives

After completing this course, you will be able to:

  • Recognize the basic features of Medicare and Medicaid, commercial insurance versus managed care, and third-party liability plans.
  • Learn how to perform insurance verifications and authorizations.
  • Identify the process of coordinating benefits when patients have multiple insurance plans.
Content Type: Course
Topic: Accounting and Financial Reporting
Delivery Method: Self-Study
Guaranteed Upfront Prices for Patients: The Next Step in Price Transparency

Date: Tuesday, June 23, 2026, 2:00 PM – 3:00 PM CST

For years, price transparency has been framed as a compliance obligation. But, as regulatory requirements have matured and consumer expectations have shifted, leading health systems are beginning to use transparent pricing data in fundamentally different ways, moving from disclosure to actually guaranteeing patients a price before they receive care. In this session, you will walk through how the price transparency landscape has evolved, what the data now makes possible, and what it means in practice for the stakeholders it affects most. Attendees will explore how health systems and payers are using structured pricing data to reduce billing surprises, build patient trust, and operationalize upfront cost estimates that hold. Sponsored by: Turquoise Health

Speakers

Chris O'Dell
President
Turquoise Health

   


Learning Objectives

  • Learn how leading health systems are using price transparency data beyond compliance to support more strategic negotiations, pricing decisions, and reimbursement planning
  • Explore what operational, contracting, and data capabilities are required to support accurate upfront estimates at scale
  • Examine how transparent pricing is reshaping patient expectations, revenue cycle performance, and trust in healthcare organizations


CPE Information

  • CPE Award Amount: 1.0 (60-minute segment)
  • Program Level: Basic
  • Program Prerequisite: None
  • Advanced Preparation: None
  • Delivery Method: Group Internet Based
  • Topic: Payment Reimbursement and Managed Care
  • Field of Study: Specialized Knowledge

CPE Sponsor- Healthcare Financial Management Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.

In order to receive CPE credit for this session, you must participate in 50 minutes of the presentation for this one-hour program. You must also respond to the 4 polling questions that will appear during the session and complete the online evaluation within 2 business days after the webinar.

Meeting Code: 26AT25RAT25

For more information regarding refund policies, as well as any program concerns, please contact our offices at 800.252.4362 or, inquiry@hfma.org.



Sponsored by:

Content Type: Live Webinar
Topic: Payment Reimbursement and Managed Care
Delivery Method: Group Internet Based
Program Level: Basic
CPE Hours: 1.00
Sponsor: Turquoise Health
Specialized Knowledge: 1.00
Healthcare Finance: The Big Picture

This course presents a big picture overview of the evolution of healthcare services delivery and payment. It highlights the healthcare transformations including the shift from volume to value, quality, payment satisfaction, competition on costs and the evolution of the payment system. Attention is given to the changing roles of managers in healthcare finance. 

Currently making up almost 20 percent of the nation’s gross domestic product, healthcare in the U.S. will be a significant factor in the national economy for the foreseeable future. This section will discuss the following topics as they relate to the big picture of healthcare.

Learning Objectives

  • Identify the current trends of the healthcare delivery models in the U.S.
  • Determine the future methods of payment for healthcare services
  • Identify the impact of healthcare reform on the healthcare system
  • Define the role of financial management in healthcare organizations
Content Type: Course
Topic: FASB and GASB Rules and Guidelines
Delivery Method: Self-Study
Program Level: Basic
Health Information Management (HIM) and Coding

In this course, we will address: the role and responsibilities of Health Information Management in the revenue cycle; diagnosis and procedure codes used to communicate the reason for and type of clinical service provided to the patient; how other departments and stakeholders utilize diagnosis and procedure coding as it pertains to the revenue cycle. 

Learning Objectives
Identify the responsibility of Health Information Management (HIM) in the revenue cycle.

Content Type: Course
Topic: Budgeting
Delivery Method: Self-Study
Health Plans: An Overview

In this course, we will address the basic billing rules for major health plans, including an overview of basic billing features and benefits, types of billing rules, and minor claim payers and plans.

Learning Objectives

After completing this course, you will be able to:

  • Recognize the basic features of major government-funded health plans.
  • Identify the basic features of other health plans including commercial plans and smaller government-funded plans.
Content Type: Course
Topic: GAAP
Delivery Method: Self-Study
Program Level: Basic
Health System Purchase Plans 2023 Report

Preview and Key Benefits

Get a sample of the insights with a free download.

Key benefits of the report include:

  • A deeper, more informed understanding of top purchasing priorities among healthcare organizations that will enable solution providers to align their offerings to customer needs.
  • Insight into how senior hospital and health system leaders think about product and service selection, allowing solution providers to better prioritize their product roadmap and establish themselves as trusted partners.
  • A more holistic view of emerging trends that will allow business partners to better adapt and innovate in response to evolving market dynamics.
  • A better understanding of how health system executives think about bolt-on versus EMR technology.

HFMA Members Save 15%!

15% off with your HFMA Membership. Reach out to Rita Walker for discount details: rwalker@hfma.org or 708.492.3401.

*Companies currently Peer Reviewed by HFMA will receive a copy of the study at no charge.

*Due to the report being a digital download being immediately accessible upon purchasing, no refunds will be issued for any circumstances.

Content Type: Premium Industry Report
Health System Readiness for Artificial Intelligence

How are health systems thinking about artificial intelligence (AI)? Where are health systems investing and what support do they need from vendors to capitalize on the efficiencies of AI? Based on feedback from over 225 health system health system executives, this comprehensive study provides a holistic view of health system challenges surrounding artificial intelligence. This report includes a detailed look at health system readiness for AI, niche areas of opportunity for vendors to bring AI knowledge to health systems among others.

Key Benefits

Key benefits of the report include:

  • Understanding of top sources of margin pressure on hospitals and health systems
  • Insights into the strategies being implemented and where opportunities are for solution providers
  • CFO personas and how they are involved in purchasing decisions

*Due to the report being a digital download being immediately accessible upon purchasing, no refunds will be issued for any circumstances.

*Companies currently Peer Reviewed by HFMA will receive a copy of the study at no charge.

Content Type: Premium Industry Report
Program Level: Advanced
HFMA Business of Health Care®

The HFMA Business of Health Care® is a comprehensive online program that presents an overview of today’s healthcare environment and highlights the shift in healthcare service delivery and evolving payment models. Understand how your decisions impact the delivery of quality care with HFMA's Business of Health Care® online program. No matter your role in healthcare, this course is designed to provide essential context around the business fundamentals of pricing, cost, revenue, payment and delivery models. Once you complete this online program, you will have the knowledge to work more effectively toward the shared goals of improving patient health and organizational sustainability. 

Learning Objectives

After this program, you'll be able to: 

  • Identify the current trends of healthcare delivery models in the US and determine the impact of healthcare reform on healthcare delivery and payment
  • Determine an organization's financial health using financial performance ratios, key financial statements, and financial analysis tools
  • Describe how financial strategic planning influences budgeting, costs, and pricing for healthcare services Identify the components of the revenue cycle, including patient engagement, billing, and collections
  • Understand new metrics for future payment models, including quality indicators and patient satisfaction scores
  • Describe new models for collaboration among healthcare providers, physicians, and health plans Define the trend toward population health in future healthcare delivery models 

CPE Award Amount: 14.0

Program Level:
 Intermediate

Program Prerequisite: General knowledge of accounting and finance concepts, including the ability to recognize elements of financial statements, accrual and cash accounting, basic budgeting, and the management of financial resources.

Recommended Experience: At least one year of experience in healthcare industry, as well as familiarity with general accounting and financial concepts.

Advanced Preparation: 
None

Instructional Method: 
Self-Study

Delivery Method:
 QAS Self-Study

Field of Study & Topic in hours: 
14.0 Specialized Knowledge

Content last revised: February 2026

CPE Sponsor- Healthcare Financial Management Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.

For more information regarding refund policies, as well as any program concerns, please contact our offices at 800.252.4362 or, inquiry@hfma.org.

Content Type: Course
Topic: Accounting and Financial Reporting
Delivery Method: QAS Self Study
Program Level: Intermediate
CPE Hours: 14.00
Designation: CHFP - Module 1
Specialized Knowledge: 14.00
HFMA Business of Health Care® for CME

Jointly provided by HFMA and PIM - Postgraduate Institute for Medicine, this program offers ONLY the study materials. The assessment (CME post-test) is taken via PIM’s CME University. This activity has been designed to meet the CME educational needs of physicians, pharmacists, registered nurses, dentists, and other healthcare providers. HFMA Business of Health Care® for CME is a comprehensive online program that presents an overview of today’s healthcare environment and highlights the shift in healthcare service delivery and evolving payment models. If you wish to receive acknowledgment and continuing medical education credits for completing this activity, please complete the post-test (assessment) and evaluation on www.cmeuniversity.com.

Understand how your decisions impact the delivery of quality care with HFMA's Business of Health Care® online program. No matter your role in healthcare, this course is designed to provide essential context around the business fundamentals of pricing, cost, revenue, payment and delivery models.

HFMA Business of Health Care® for CME

  • Jointly provided by Postgraduate Institute for Medicine and Healthcare Financial Management Association
  • Release date: April 1, 2019
  • Expiration date: April 30, 2026
  • Estimated time to complete activity: 13.5 hours

Target Audience

This activity has been designed to meet the educational needs of physicians, pharmacists, registered nurses, dentists and other healthcare providers.

Educational Objectives

After completing this activity, the participant should be better able to:

  • Identify the current trends of healthcare delivery models in the US and determine the impact of healthcare reform on healthcare delivery and payment.
  • Determine an organization’s financial health using key financial statements and financial analysis tools
  • Describe how financial strategic planning influences budgeting, cost allocation, and pricing for healthcare services
  • Identify all components of the revenue cycle including patient engagement, billing, and collections as they relate to hospitals, physicians and payers
  • Identify new payment models and describe the trend of population health in future healthcare delivery models
Content Type: Course
Topic: Accounting and Financial Reporting
Delivery Method: Self-Study
Program Level: Intermediate
HIPAA: Protecting Patient Information

This course explains the basics of HIPAA’s Privacy Rule and what you need to consider when handling patients' Protected Health Information (PHI). It also outlines the rights that patients have under HIPAA.

Learning Objectives

  • Identify the origins of the Privacy Rule.
  • Define the American Recovery and Reinvestment Act and its impact on HIPAA.
  • Define protected and non-protected health information.
  • Identify general protections afforded to patients under the Privacy Rule.
  • Identify individuals affected by the Privacy Rule.
  • Recognize the balance that the Privacy Rule attempts to achieve.
Content Type: Course
Topic: Legal and Regulatory Compliance
Delivery Method: Self-Study
How da Vinci Surgery Drove Revenue Growth

Original Delivery Date: Tuesday, June 16th, 2026, 2:00 - 3:00 PM CST

Join John Burton, Vice President of System Surgical Services at Memorial Hermann as he explains how the strategic expansion of robotic surgery programs can drive meaningful revenue growth across complex health systems. This webinar will examine key operational levers, including optimizing perioperative services, improving throughput, and strengthening physician alignment to enhance both financial and clinical performance. Attendees will gain practical insights into scaling minimally invasive surgery programs while building sustainable, high-performing service lines.

Speaker

 

John Burton
Vice President, System Surgical Service Line
Memorial Hermann

John Burton is the Vice President of System Surgical Services at Memorial Hermann, where he leads strategic growth, operational excellence, and clinical innovation across a large, multi-site network. He holds a Master of Healthcare Administration (MHA) and BSN, bringing a strong clinical and administrative foundation to his leadership. Prior to Memorial Hermann, John held progressive leadership roles in perioperative services at leading health systems, overseeing OR operations, ambulatory surgery centers, and service line expansion. He has a proven track record of improving throughput, advancing robotic and minimally invasive surgery programs, revenue growth, and building high-performing, physician-aligned teams.

   

Learning Objectives

  • Describe system level management structure for surgical services
  • Describe challenges for revenue growth
  • Discuss revenue growth strategies
  • Summarize revenue growth success and metrics

Tools and Takeaways

da Vinci Surgery Growth Strategy Case Studies: https://www.intuitive.com/en-us/healthcare-professionals/hospital-executives/growth-strategies

Content Type: On Demand Webinar
Topic: Team Motivation
Delivery Method: Self-Study
Program Level: Basic
How Price Transparency Improves Patient Satisfaction

This course shares how to prepare a price estimate, the role of price estimates in patient financial care, the principles of price transparency, and how pricing information is used to prepare and present price estimates.

Learning Objectives

After completing this course, you will be able to:

  • Explain the purpose, principles and importance of price transparency
  • Complete the preparation of a price estimate including the patient's financial responsibility
Content Type: Course
Topic: Budgeting
Delivery Method: Self-Study
Program Level: Basic
How to Drive and Protect Revenue Through Proactive Documentation

Reactive documentation costs health systems millions and leaves the clinical and revenue cycle teams on the defensive, chasing errors and missing information instead of focusing on patient care and financial stability! Imagine a different reality. What if your hospital system could get ahead of the curve, capturing accurate and complete documentation at the point of care? This is proactive documentation – and it's the key to unlocking significant revenue and empowering your teams. This webinar will equip you with actionable strategies to drive and protect your health system’s revenue through the power of proactive documentation. Learn how to shift from a reactive, error-prone approach to a proactive, accurate, and financially sound strategy.

Original Live Webinar Date: June 3, 2025

  • Describe the financial benefits of proactive documentation
  • Describe actionable strategies to implement a solid proactive methodology in your organization
  • Share insights into the technologies that enable proactive documentation success
  • Summarize key metrics to track the impact of your proactive initiatives

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Content Type: On Demand Webinar
Topic: Administration
Delivery Method: Self-Study