Course catalogue

Original Delivery Date: June 18, 2026, 2:00 - 3:00 PM CT

Denials often originate long before a claim is submitted. Gaps in medical necessity, site of care selection, and preventive screening validation contribute to avoidable denials, administrative burden, and lost revenue.  This HFMA session explores how leading organizations are shifting from reactive denial management to proactive prevention by embedding real time validation into clinical workflows. Learn how to reduce denials, minimize rework, and protect revenue without adding complex tools or software to your EHR.

Original Live Webinar Date: Wednesday, May 19, 2026, 1:00–2:00 PM CST

Healthcare organizations generate massive volumes of clinical and financial data, but legacy Enterprise Resource Planning (ERP) systems often make it hard for finance teams to turn that data into timely, actionable insight.  In this session, Stanford Health Care will share how its finance team moved off a legacy ERP and redesigned financial processes for the future of work. By connecting operational and financial data, Stanford established a new standard of insight. Today, the team has clear visibility into service line and provider-level performance, reconciles transactions daily, and maintains stronger audit trails and financial controls. The result: Less time spent chasing data and manual work - and more time focused on analysis, decision-making, and action.

Speakers

Outpatient and ancillary services are growing nearly twice as fast as inpatient care, yet rising costs and payer rules are putting margins at risk. Denial thresholds for outpatient claims are 25–50 percent stricter, and many hospitals report backlogs of up to 20 percent of claims due to authorization errors. In this webinar, hospital finance leaders will explore how to improve financial visibility, reduce avoidable denials, and keep cash moving. Gain practical steps to protect revenue, address staffing gaps, and build a more resilient outpatient revenue cycle.

Original Live Webinar Date: November 18, 2025

Learning Objectives

• Explain how payer site-of-care mandates and stricter denial thresholds affect outpatient revenue and margins
• Assess key outpatient performance measures such as denial rates, clean claim rates, and days in accounts receivable to identify revenue risks
• Identify process gaps that lead to recurring claim backlogs and delayed reimbursement
• Develop a plan to improve revenue capture by addressing authorization accuracy, registration quality, and cash flow visibility
• Prioritize technology, staffing, and workflow changes that strengthen outpatient revenue cycle resilience and support long-term sustainability

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Healthcare organizations transitioning to value‑based care are realizing that fully engaging patients is essential for improving outcomes and achieving financial sustainability, yet many still struggle to identify effective engagement strategies. Insights from HFMA’s Thought Leadership Retreat highlight emerging approaches—including digital tools, chronic care support, and end‑of‑life engagement—while acknowledging persistent obstacles that providers must overcome to enhance patient participation.

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This course will provide an overview of how managing labor and productivity can drive operational execution and efficiency management for leaders. By learning the three key leadership strategies for managing labor and productivity, you will gain actionable steps for leading productive teams and organizations.

Learning Objectives

After completing this course, you will be able to:

• Identify the fundamentals of labor management. 
• Assess leadership strategies for managing labor dollars and productivity. 
• Apply leadership strategies for managing labor to support financial operating and strategic plans.

Course Outline

• First Leadership Strategy: Fundamentals of Labor Management
• Second Leadership Strategy: Managing to Productivity Targets – ​C-Suite Members and Senior Leadership Teams
• Third Leadership Strategy: Developing Action Plans
• Assessment and Evaluation

CPE Information

• CPE Award Amount: 1.0 (estimated)
• Program Level: Basic
• Program Prerequisites: None
• Recommended Experience: Mid-level managers, directors or other individuals who have leadership responsibility within healthcare delivery.
• Advanced Preparation: None
• Instructional Delivery Method: QAS Self-Study
• Field of Study and Topic in hours: Specialized Knowledge - 1.0 
• CPE Sponsor: HFMA is registered with the National Association of State Boards of Accountancy (NASBA), as a Quality Assurance Service sponsor of continuing professional education. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding QAS program sponsors may be submitted to the NASBA through its website: www.learningmarket.org

Healthcare finance leaders need to exert influence, drive positive change, and establish strong relationships with stakeholders. In this course, you will delve into the concept of authentic influence and its relevance in healthcare finance leadership. Through practical examples, you will explore the three secrets of influential leadership, equipping yourself with valuable tools to enhance your ability to influence stakeholders authentically.

Learning Objectives

After completing this course, you will be able to:

• Describe authentic influence and its significance in healthcare finance leadership.
• Explore three key strategies for becoming an influential leader. 
• Discover brain-based strategies to establish trust and credibility as a leader.
• Apply influential leadership strategies to common challenges in the healthcare finance industry.

Course Outline

• Influential Leadership Basics
• Secret 1 - Clarity
• Secret 2 - Audience
• Secret 3 – Plan
• Assessment and Evaluation

CPE Information

• CPE Award Amount: 1.0 (estimated)
• Program Level: Basic
• Program Prerequisites: None
• Recommended Experience: Mid-level managers, directors or other individuals who have leadership responsibility within healthcare delivery.
• Advanced Preparation: None
• Instructional Delivery Method: QAS Self-Study
• Field of Study and Topic in hours: Specialized Knowledge - 1.0 
• CPE Sponsor: HFMA is registered with the National Association of State Boards of Accountancy (NASBA), as a Quality Assurance Service sponsor of continuing professional education. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding QAS program sponsors may be submitted to the NASBA through its website: www.learningmarket.org

Released: October 2023

The surge in claim denials from payers is creating an unsustainable burden on healthcare systems, forcing them to rework and resubmit an overwhelming volume of denied claims. Already struggling with rising costs and administrative complexities, health organizations are looking for a proactive solution for denials management. Join us for an in-depth presentation as we uncover strategies to prevent claim denials at the source and streamline the revenue cycle. Original Live Webinar Date: April 24, 2025

Learning Objectives:

• Identify common claim denial causes and address them at the source
• Apply best practices for upstream denial mitigation using accurate documentation, coding compliance, and process optimization
• Explore in-workflow denials management solutions that integrate seamlessly into the EHR

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Original Delivery Date: Wednesday, August 26, 2026, 12:00 PM – 1:00 PM CST

The University of Colorado Medicine has built a unified, data-driven model to strengthen primary care performance across its value-based contracts. In this session, CU Medicine’s centralized Office of Value-Based Performance drives systemwide alignment, improves care delivery, and maximizes revenue opportunities.

The presenters will walk through CU Medicine’s matrixed population health structure, the collaborative model used across system and clinic-based primary care, and the centralized resources that support contract performance. They will highlight key revenue drivers, lessons learned, and practical strategies attendees can apply within their own organizations. Notable outcomes of this work, include achieving shared savings across all value-based models , increasing annual wellness visits and launching an initiative to quantify the value of FTEs—a structured approach to calculating how individual roles contribute to success in value-based care.

Speaker

Original Delivery Date: Wednesday, May 27, 2026, 12:00 pm – 01:00 pm (UTC-05:00 / CST)

CMMI’s new mandatory Ambulatory Specialty Model (ASM) places specialists who treat heart failure and low back pain under two-sided financial risk and accountability for outcomes, cost, care coordination and interoperability. This webinar will break down the fundamentals of ASM and translate them into practical readiness steps for health systems, physician groups, and clinically integrated networks. Learn how to strengthen coordination between specialty and primary care teams, assess readiness to meet ASM expectations, identify levers to optimize performance and prepare for two-sided risk.

Speakers

Learning Objectives

• Understand the structure and intent of CMMI’s Ambulatory Specialty Model (ASM)
• Identify the operational, clinical, and data-readiness steps organizations should take to prepare for ASM participation
• Describe how ASM’s two-sided risk design, transparency features, and condition-specific performance measures will affect specialists and health systems.