Course catalogue

Healthcare organizations are facing increasing pressure to optimize medical coding amid staffing shortages and tight budgets. While artificial intelligence (AI)-driven automation can streamline coding workflows to ease this pressure, ensuring full compliance and accuracy remains challenging. In this webinar, our Solventum experts will review the state of coding automation, explore critical considerations for successfully implementing autonomous coding, demonstrate the return on investment (ROI) organizations can expect and highlight strategies for achieving accurate, compliant final code sets while protecting existing investments. Learn how to navigate this evolving space and drive lasting improvements in your healthcare organization.

Original Live Webinar Date: April 22, 2025

Learning Objectives

• Understand the current landscape of coding automation
• Identify key considerations for the most complete and compliant autonomous coding
• Protect your investment in the mid-revenue cycle space
• Evaluate the ROI of AI-driven coding automation

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This course will provide an overview of emotional intelligence and how it impacts leadership and your life. By learning the seven qualities of an emotional intelligent leader, you will gain actionable steps for applying these qualities to lead teams and organizations. 

Learning Objectives

After completing this course, you will be able to:

• Identify the basics of emotional intelligence.
• Explore the seven qualities of an emotionally intelligent leader.
• Apply emotional intelligence (EQ) principles.

Course Outline

• Emotional Intelligence Basics
• Seven Qualities of Emotionally Intelligent Leaders
• Applying Emotional Intelligence
• Assessment and Evaluation

CPE Information

• CPE Award Amount: 1.0
• Program Level: Basic
• Program Prerequisites: None
• Recommended Experience: Mid-level managers, directors or other individuals who have leadership responsibility within healthcare delivery
• Advanced Preparation: None
• Instructional Delivery Method: QAS Self-Study
• Field of Study and Topic in hours: Specialized Knowledge - 1.0
• CPE Sponsor: HFMA is registered with the National Association of State Boards of Accountancy (NASBA), as a Quality Assurance Service sponsor of continuing professional education. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding QAS program sponsors may be submitted to the NASBA through its website: www.learningmarket.org

This course examines the growing decline in consumer confidence in healthcare and explores how leaders can rebuild relationships, strengthen transparency, and restore trust across their communities. Drawing on insights from HFMA’s Fall 2023 Thought Leadership Retreat, it highlights ten keys to restoring trust — defining the issue, measuring trust, boosting affordability, increasing value, healing clinicians, improving transparency and equity, leveraging digital tools, reducing systemic friction, and taking timely action.

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This course defines claims denial management and explains the impact of claims denials on hospitals. It highlights the benefits to hospitals of managing claims denials effectively and describes how claims denials can be managed both before and after denials take place. The course describes types of denials and discusses key strategies for preventing and correcting some common causes of denials.

Learning Objectives

After completing this course, you will be able to:

• Define claims denial management
• Recognize the main functions of a claims denial management program
• Recognize the benefits of claims denial management
• Define the term "denial"
• Identify six types of denials: technical denials, medical denials, partial payments, claim suspensions, discrepancies, and late payments
• Name some of the reasons why hospitals get technical and medical denials
• Identify some ways to prevent and correct technical and medical denials
• Recognize how discrepancies and late payments affect a hospital's bottom line
• List some ways to prevent and pursue discrepancies and late payments
• Recognize why hospitals should focus on preventing claims denials
• Recognize how hospitals can measure and analyze denial data to identify the root causes of denials
• Define the term "revenue cycle"
• Summarize the various strategies hospitals use to proactively reduce denials

Course Outline

• Benefits of Managing Claims Denials
• Types of Denials
• Proactive Strategies to Prevent Denials 
• Assessment and Evaluation

Get insights from the Smarter Purchasing Report that will help you make smarter budget decisions for your health system pharmacies in 2025. This webinar breaks down key findings from the Smarter Purchasing Report, highlighting where pharmacies are overspending, where savings are being missed and how to improve ROI on every purchase. You'll learn how to spot cost drivers like vendor substitutions, reorder rates and pricing discrepancies — and how leading pharmacies are using this insight to protect margins and control spend. If you're responsible for the financial health of your pharmacy, this session is built for you.

Original Live Webinar Date: June 10, 2025

Learning Objectives

• Identify key areas of pharmacy overspend based on 2025 purchasing trends
• Evaluate the financial impact of vendor substitutions and reorder rates
• Recognize common pricing discrepancies and their effect on budget accuracy
• Apply data-driven strategies to improve purchasing efficiency and control costs
• Prioritize opportunities to reduce waste and increase ROI across pharmacy spend

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This course will provide you with an overview of how to use storytelling as an effective and powerful leadership tool. By learning the three key components for storytelling you will gain actionable steps for gaining and enhancing your leadership skills.   

Learning Objectives

After completing this course, you will be able to:

• Identify storytelling’s place in the leadership process.
• Discover the transformative power and key ingredients of good storytelling.
• Evaluate the need for effective collection and curation of stories.
• Apply storytelling skills to motivate and lead teams. 

Course Outline

• Identifying Transformative Power of Stories
• Collecting and Curating Stories
• Applying Storytelling “Right Stuff"
• Assessment and Evaluation

CPE Information

• CPE Award Amount: 1.0 (estimated)
• Program Level: Basic
• Program Prerequisites: None
• Recommended Experience: Mid-level managers, directors or other individuals who have leadership responsibility within healthcare delivery.
• Advanced Preparation: None
• Instructional Delivery Method: QAS Self-Study
• Field of Study and Topic in hours: Specialized Knowledge - 1.0 
• CPE Sponsor: HFMA is registered with the National Association of State Boards of Accountancy (NASBA), as a Quality Assurance Service sponsor of continuing professional education. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding QAS program sponsors may be submitted to the NASBA through its website: www.learningmarket.org

In this course you will develop the skills needed to adapt your presentations dynamically based on audience reactions and feedback. This course emphasizes using physical presence, body language, and vocal techniques to engage audiences and establish a commanding leadership persona. Additionally, you will learn how to craft clear, concise, and persuasive messages that inspire and motivate listeners. Through practical exercises and real-world examples, you will gain the confidence to effectively connect with any audience and drive impactful communication in every presentation.

Course Outline

• Pillar 1: Mental Agility
• Pillar 2: Keep It Simple
• Pillar 3: Compelling Structure

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Join us for an insightful webinar where we’ll explore the transformative power of AI in provider enrollment. Expert speakers will delve into the current landscape, highlighting challenges such as manual inefficiencies, redundant data sources and revenue losses due to delays. Through audience polls, we’ll uncover shared pain points and assess readiness for innovation. We'll compare pre- and post-COVID processes, emphasizing the need for improved system integration and advanced tools. Discover how AI simplifies provider enrollment, with real-world examples of solutions and success stories. Attendees will gain actionable insights to enhance efficiency and adaptability, ensuring a thriving provider ecosystem.

Original Live Webinar Date:  March 18, 2025

Learning Objectives

Date: Wednesday, April 15, 2026, 1:00–2:00 PM (UTC-05:00 / CST)

Froedtert ThedaCare has built a disciplined, technology-enabled approach to value-based care by aligning financial strategy, population health operations, and digital innovation. In this session, Caitlin Dunn, Executive Director of Population & Digital Health, will highlight how the organization structures its CIN, scales care coordination, advances digital tools, and measures ROI across programs.

Speaker

Learning Objectives

• Describe CIN strategy and performance network moving from MA-risk to a multi-payer VBC portfolio.
• Share how to operate a Population Health team to drive quality improvement through care coordination, protocolized clinical guidelines, and annual pathway updates.
• Describe the system’s approach to digitizing gap closure, deploying digital therapeutics across 33+ conditions, and operationalizing a digital formulary
• Gain early insights into the new ACCESS model and how it will shape future population and digital health strategies.

CPE Information

• CPE Award Amount: 1.0 (60-minute segment)
• Program Level: Basic
• Program Prerequisite: None
• Advanced Preparation: None
• Delivery Method: Group Internet Based
• Topic: Technology, Innovation and Disruption, Consumerism
• Field of Study: Specialized Knowledge

CPE Sponsor- Healthcare Financial Management Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org

In order to receive CPE credit for this session, you must participate in 50 minutes of the presentation for this one hour program. You must also respond to the 4 polling questions that will appear during the session and complete the online evaluation within 2 business days after the webinar.

Meeting Code: 26AT10RAT10

For more information regarding refund policies, as well as any program concerns, please contact our offices at 800.252.4362 or, inquiry@hfma.org.