Course name | Date
Three Key Leadership Strategies for Managing Labor and Productivity

Three Key Leadership Strategies for Managing Labor and Productivity

This course will provide an overview of how managing labor and productivity can drive operational execution and efficiency management for leaders. By learning the three key leadership strategies for managing labor and productivity, you will gain actionable steps for leading productive teams and organizations.

Learning Objectives

After completing this course, you will be able to:

  • Identify the fundamentals of labor management. 
  • Assess leadership strategies for managing labor dollars and productivity. 
  • Apply leadership strategies for managing labor to support financial operating and strategic plans.

Course Outline

  • First Leadership Strategy: Fundamentals of Labor Management
  • Second Leadership Strategy: Managing to Productivity Targets – ​C-Suite Members and Senior Leadership Teams
  • Third Leadership Strategy: Developing Action Plans
  • Assessment and Evaluation

CPE Information

  • CPE Award Amount: 1.0 (estimated)
  • Program Level: Basic
  • Program Prerequisites: None
  • Recommended Experience: Mid-level managers, directors or other individuals who have leadership responsibility within healthcare delivery.
  • Advanced Preparation: None
  • Instructional Delivery Method: QAS Self-Study
  • Field of Study and Topic in hours: Specialized Knowledge - 1.0 
  • CPE Sponsor: HFMA is registered with the National Association of State Boards of Accountancy (NASBA), as a Quality Assurance Service sponsor of continuing professional education. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding QAS program sponsors may be submitted to the NASBA through its website: www.learningmarket.org
Content Type: Course
Topic: Legal and Regulatory Compliance
Delivery Method: QAS Self Study
Program Level: Basic
CPE Hours: 1.00
Specialized Knowledge: 1.00
Three Pillars for Leadership Presentation Delivery

Three Pillars for Leadership Presentation Delivery

In this course you will develop the skills needed to adapt your presentations dynamically based on audience reactions and feedback. This course emphasizes using physical presence, body language, and vocal techniques to engage audiences and establish a commanding leadership persona. Additionally, you will learn how to craft clear, concise, and persuasive messages that inspire and motivate listeners. Through practical exercises and real-world examples, you will gain the confidence to effectively connect with any audience and drive impactful communication in every presentation.

Course Outline

  • Pillar 1: Mental Agility
  • Pillar 2: Keep It Simple
  • Pillar 3: Compelling Structure

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Content Type: Bite-Size Learning
Topic: Leadership
Delivery Method: Self-Study
Program Level: Basic
Three Secrets of Influential Leadership

Three Secrets of Influential Leadership

Healthcare finance leaders need to exert influence, drive positive change, and establish strong relationships with stakeholders. In this course, you will delve into the concept of authentic influence and its relevance in healthcare finance leadership. Through practical examples, you will explore the three secrets of influential leadership, equipping yourself with valuable tools to enhance your ability to influence stakeholders authentically.

Learning Objectives

After completing this course, you will be able to:

  • Describe authentic influence and its significance in healthcare finance leadership.
  • Explore three key strategies for becoming an influential leader. 
  • Discover brain-based strategies to establish trust and credibility as a leader.
  • Apply influential leadership strategies to common challenges in the healthcare finance industry.

Course Outline

  • Influential Leadership Basics
  • Secret 1 - Clarity
  • Secret 2 - Audience
  • Secret 3 – Plan
  • Assessment and Evaluation

CPE Information

  • CPE Award Amount: 1.0 (estimated)
  • Program Level: Basic
  • Program Prerequisites: None
  • Recommended Experience: Mid-level managers, directors or other individuals who have leadership responsibility within healthcare delivery.
  • Advanced Preparation: None
  • Instructional Delivery Method: QAS Self-Study
  • Field of Study and Topic in hours: Specialized Knowledge - 1.0 
  • CPE Sponsor: HFMA is registered with the National Association of State Boards of Accountancy (NASBA), as a Quality Assurance Service sponsor of continuing professional education. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding QAS program sponsors may be submitted to the NASBA through its website: www.learningmarket.org

Released: October 2023

Content Type: Course
Topic: Legal and Regulatory Compliance
Delivery Method: QAS Self Study
Program Level: Basic
CPE Hours: 1.00
Specialized Knowledge: 1.00
Transforming Provider Enrollment, Leveraging AI

Transforming Provider Enrollment, Leveraging AI

Join us for an insightful webinar where we’ll explore the transformative power of AI in provider enrollment. Expert speakers will delve into the current landscape, highlighting challenges such as manual inefficiencies, redundant data sources and revenue losses due to delays. Through audience polls, we’ll uncover shared pain points and assess readiness for innovation. We'll compare pre- and post-COVID processes, emphasizing the need for improved system integration and advanced tools. Discover how AI simplifies provider enrollment, with real-world examples of solutions and success stories. Attendees will gain actionable insights to enhance efficiency and adaptability, ensuring a thriving provider ecosystem.

Original Live Webinar Date:  March 18, 2025

Learning Objectives

  • Describe your current provider enrollment challenges
  • Assess your organization's ability to adapt to changes in provider enrollment
  • Summarize the key needs necessary to improve provider enrollment processes
  • Determine your organization's readiness for implementing AI in provider enrollment
Content Type: On Demand Webinar
Delivery Method: Self-Study
Upstream Denials: Preventing Revenue Loss Early

Upstream Denials: Preventing Revenue Loss Early

The surge in claim denials from payers is creating an unsustainable burden on healthcare systems, forcing them to rework and resubmit an overwhelming volume of denied claims. Already struggling with rising costs and administrative complexities, health organizations are looking for a proactive solution for denials management. Join us for an in-depth presentation as we uncover strategies to prevent claim denials at the source and streamline the revenue cycle. Original Live Webinar Date: April 24, 2025

Learning Objectives:

  • Identify common claim denial causes and address them at the source
  • Apply best practices for upstream denial mitigation using accurate documentation, coding compliance, and process optimization
  • Explore in-workflow denials management solutions that integrate seamlessly into the EHR

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Content Type: On Demand Webinar
Delivery Method: Self-Study